Help Center
Frequently asked questions and support resources.
How do I track my order?
Sign in and open My Orders. Each order shows its progress, shipment tracking and delivery updates. You also get notifications as your order moves along.
What is your return policy?
Return rules depend on the product: whether an item can be returned, and for how many days after delivery, is shown on its product page. Once an order is delivered you can request a return or exchange from the order page and follow it under My Returns.
How much does shipping cost and how long does delivery take?
Orders of ₹999 or more ship free. Smaller orders have a shipping charge (from ₹50), shown at checkout before you pay. Enter your pincode on a product page to see the estimated delivery time.
Which payment methods can I use?
You can pay online by UPI, card, net banking or wallet or cash on delivery for orders up to ₹5,000.
How do loyalty points work?
You earn points when your orders are delivered. You can use them at checkout for up to half of your items total. Your balance and history are under My Account.
How can I contact Tech World?
Use the form on our Contact page, or email support@tech.com or call +1 (555) 123-4567.